CupsDirect

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For custom cups the minimum order quantity is 1,000 units.

What is the minimum order quantity?

Bespoke Products

What is your returns policy?

How do I request a return?

Do you offer exchanges?

How much do returns cost?

How long do refunds take?

Can you collect my parcel with a delivery?

Returns and Refunds

How do I report a lost, missing, or damaged parcel?

How do I request my parcel is left in a safe place?

How can I get a VAT invoice?

I have already placed an order, can I add to this?

Order Help

Where do I find the product dimensions and box quantity?

How do I know which lid is compatible?

How can I order a sample?

Can I order half a case pack?

Do you offer wholesale discounts?

When will a product be restocked?

Products and Samples

How do I earn points?

How do I redeem points?

When will my points expire?

Rewards

What payment methods do you accept?

How can I apply for a trade account?

Account and Billing

What is the lead time?

Do you offer bulk discounts?

Can I mix different designs / sizes to get a bulk discount?

Can you store my cups for me?

Can you send a sample?

Where do I find templates and artwork instructions?

Are you able to create my design?

What products do you offer printing on?

What are your delivery options?

Can I collect from your warehouse?

Do you ship internationally?

Delivery

What products can be recycled and composted?

Sustainability and Materials

Service Level Agreements

Why should I shop with CupsDirect?

Who are we?

About CupsDirect

What is the minimum order quantity?Updated a year ago