CupsDirect

<p>Once you have placed the order, all instructions and templates will be emailed to you. For any help please reach out to us via one of our support channels.</p>

Once you have placed the order, all instructions and templates will be emailed to you. For any help please reach out to us via one of our support channels.

Where do I find templates and artwork instructions?

Bespoke Products

What is your returns policy?

How do I request a return?

Do you offer exchanges?

How much do returns cost?

How long do refunds take?

Can you collect my parcel with a delivery?

Returns and Refunds

How do I report a lost, missing, or damaged parcel?

How do I request my parcel is left in a safe place?

How can I get a VAT invoice?

I have already placed an order, can I add to this?

Order Help

Where do I find the product dimensions and box quantity?

How do I know which lid is compatible?

How can I order a sample?

Can I order half a case pack?

Do you offer wholesale discounts?

When will a product be restocked?

Products and Samples

How do I earn points?

How do I redeem points?

When will my points expire?

Rewards

What payment methods do you accept?

How can I apply for a trade account?

Account and Billing

What is the lead time?

What is the minimum order quantity?

Do you offer bulk discounts?

Can I mix different designs / sizes to get a bulk discount?

Can you store my cups for me?

Can you send a sample?

Are you able to create my design?

What products do you offer printing on?

What are your delivery options?

Can I collect from your warehouse?

Do you ship internationally?

Delivery

What products can be recycled and composted?

Sustainability and Materials

Service Level Agreements

Why should I shop with CupsDirect?

Who are we?

About CupsDirect

Where do I find templates and artwork instructions?Updated a year ago