The changes below apply to new orders with order numbers beginning #42. They mainly affect credit account customers. Your invoice has a new appearance, with a clearer layout. Your invoice number now matches your order number. Please quote this number

<h2 id="isPasted">We updated our invoicing process on 11 September 2026 to make it easier to match your orders, invoices and payments.</h2><p>The changes below apply to new orders with order numbers beginning #42. They mainly affect credit account customers.</p><h2 id="whats-changed">What&#x2019;s changed?</h2><ul><li><p>Your invoice has a new appearance, with a clearer layout.</p></li><li><p>Your invoice number now matches your order number. Please quote this number when making payment or contacting us.</p></li><li><p>Invoices are emailed automatically when your order is despatched.</p></li></ul><h2 id="information-for-credit-account-customers">Information for credit account customers</h2><p>Your invoice includes our bank details and your payment due date. Your agreed credit terms remain unchanged.</p><p>You will receive your invoice when your order is despatched. We will not automatically send another copy marked &#x201C;paid&#x201D; when your payment is received.</p><p>Your account statements and overdue payment reminders will continue to be emailed as usual.</p><h2 id="what-about-previous-invoices">What about previous invoices?</h2><p>Previously issued invoices remain valid under their original invoice numbers. For orders beginning 41, please continue to use the reference shown on the original invoice when making payment.</p><h2 id="can-i-add-a-purchase-order-number">Can I add a purchase order number?</h2><p>Yes. You can enter your purchase order number in the dedicated field at checkout.</p><h2 id="need-an-invoice-copy-or-help">Need an invoice copy or help?</h2><p>Please email or call 01206 212121, quoting your order or invoice number.</p>

Changes to your CupsDirect invoice

We kindly accept the following payment methods: MasterCard, Visa Credit, Visa Debit, Visa Electron, Maestro, PayPal, American Express / Amex

<h4 id="isPasted"><img src="https://attachments.gorgias.help/Aa90l7EVnAAxJWor/hc/0l9dY2VJyd2rZkLp/2024041708-288dfa94-e602-4b08-8607-f489fe2cf4fa-payment-icons.webp" style="width: 617px;" class="fr-fic fr-dib fr-fil"><p><br></p>WE KINDLY ACCEPT THE FOLLOWING PAYMENT METHODS;</h4><div><ul><li>MasterCard</li><li>Visa Credit&#xA0;</li><li>Visa Debit&#xA0;</li><li>Visa Electron</li><li>Maestro&#xA0;</li><li>PayPal</li><li>American Express / Amex</li></ul><p>&#xA0;</p><h4 id="we-offer-the-following-payment-facilities-for-businesses">WE OFFER THE FOLLOWING PAYMENT FACILITIES FOR BUSINESSES;</h4></div><div><br></div><ul><li>Online Invoice Account, with Credit Facility</li><li>Online Pro-Forma Invoice (Pre Payment)</li><li>We accept orders placed via rekkiapp.com ordering system</li></ul><p><br></p><p id="isPasted">Payments are received by BACs (Money Transfer) and Cheques (we only accept cheques from schools or educational institutions). These payment methods are by request only - please <a href="https://cupsdirect.co.uk/pages/contact" title="Call Us !">contact us</a> or checkout our <a href="https://cupsdirect.co.uk/pages/credit-accounts" title="Application for Credit ">Credit application process</a>.</p>

What payment methods do you accept?

Please note trade accounts relate to payment terms rather than specific pricing tiers. Please fill out the form to apply for a Credit Account.

<p id="isPasted">Please note trade accounts relate to payment terms rather than specific pricing tiers.</p><p>Please fill out the form to apply for a Credit Account via the following link: <a href="https://cupsdirect.co.uk/pages/credit-accounts" id="isPasted">Credit Accounts Request / Invoice Account Facilities | CupsDirect</a></p><h4 id="invoice-facilities-criteria">INVOICE FACILITIES CRITERIA:</h4><p>&#x2022; Check our&#xA0;<a href="https://cupsdirect.co.uk/pages/terms-and-conditions" rel="noopener noreferrer" target="_blank" title="View Our Trading Terms ">Terms and Conditions</a> for business before proceeding.<br>&#x2022; Strict Trading Terms of 30 Days from Date of Invoice.<br style="box-sizing: border-box;">&#x2022; Minimum Monthly Spend of &#xA3;250.00 per Month.<br style="box-sizing: border-box;">&#x2022; If a Company has not filed trading accounts then Credit will not be granted until a trading pattern has emerged via the normal website payment methods.</p><h4 id="our-invoice-facility-is-for-following-organisations-types">OUR INVOICE FACILITY IS FOR FOLLOWING ORGANISATIONS TYPES:</h4><p>Limited Companies, NHS, Government, Councils, Schools, Charities, Churches.</p><p>A minimum of three orders must be placed via card or bank transfer before you will be considered for a credit account.</p>

How can I apply for a trade account?

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